Scammers have recently started calling trademark customers and falsely claiming to be an employee with the United States Patent and Trademark Office (USPTO). The scammers use a tactic called “spoofing,” where they will trick phone networks into displaying a name, number, and location different from their actual name, number, and location.Â Theyâ€™re trying to trick you into believing youâ€™re talking to the USPTO, so they can steal money or personal information from you.
If you receive a call from someone you suspect is a scammer, do not give them any personal identifying or payment information. The USPTO will never ask for your personal or payment information over the phone.
If you suspect that you have received a spoofed call:
- Contact theâ€¯Trademark Assistance Center (TAC)â€¯to verifyâ€¯the call was from a USPTO employee and for assistance on what to do next.
- If you have the number that called you,â€¯please give it to the TAC representative who answers your call.
- Check theâ€¯Trademark Status and Document Retrieval (TSDR) systemâ€¯to seeâ€¯official communications weâ€™ve sent you about your trademark submission. (You can view theâ€¯documents weâ€™ve sent by entering your application or registration number in TSDR and selecting the â€œDocumentsâ€ tab).
Learn more about what to do if you’ve been scammed and how you can protect yourself.